ISO 9001 is the international standard for quality management and is the most widespread certification among companies.
ISO 9001 ensures that a company’s quality objectives and processes support its core business and that it has a sharp customer focus, which includes understanding and meeting customer needs and expectations. The standard, in general, focuses on strengthening the relationship between the company and its stakeholders. Additionally, it requires the company to continually improve to maintain the quality of its processes.
The benefits of ISO 9001 certification include a strengthened strategic focus, increased customer satisfaction, improved processes and efficiency, and better risk management. The certification can also be a competitive advantage by making the company more attractive to potential customers.